Training Courses

We understand that an organisation is as good as its people, therefore, from practical IT skills, communication and business skills through to management development, we have the learning programme to ensure your team are fully equipped to effectively achieve your business objectives.

To learn more about each course we offer, simply click one of the categories below. You will then be presented a prompt to open or download the course file. Choose 'open', then if you have Microsoft Word installed you should be able to view the course outline.

Management Development

 

  Building Business Relationships:
  Customer Care Skills
  Essential Selling Skills
  Telephone & Reception Skills
  Telephone Selling

 

  Business Skills:
  Business Writing with Impact
  Coaching & Counselling Skills
  Effective Minute Taking
  Managing Time
  Mentoring Skills
  Trainer Training

 

  Communications:
  Assertive Skills
  Effective Communication Skills
  Influencing Skills
  Negotiation Skills
  Presentation Skills

 

  Management Development:
  Dealing with Difficult Behaviour
  Fundamentals of Management
  Interviewing Skills
  Managing Change
  Managing Stress
  Performance Appraisal
  Performance Management
  Team Leadership

 

  IT:
  Access Introduction, Access Advanced
  Excel Introduction, Excel Intermediate, Excel Advanced
  Outlook
  PowerPoint Introduction, PowerPoint Advanced
  Project 2000 Overview
  Word Introduction, Word Intermediate, Word - Advanced Graphic & Document Design
  Word - Handling Large Documents & Reports

 

 
 
 
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